Support services. WP UNIT will provide a reasonable level of technical support and end-user support for software via email and other channels, as reported from time to time. Availability and communication will be published on the WP UNIT website and other resources.
Update services. WP UNIT will occasionally release software updates that improve functionality or eliminate plug-in errors or limitations. In addition, at your request, WP UNIT will seek to generate updates related to the issues you identify, if justified and included in the scope of the software.
Consideration. Support and updates are only available for any software for which you have paid the applicable fees. An initial fee shall be paid for the first twelve months of this agreement. The fee is charged in advance and must be paid in the manner specified by WP UNIT. In most cases, a refund is available up to 30 days after payment. You can find out more in our refund policy. WP UNIT may adjust the commission for the next payment period once each payment period.
WP UNIT reserves the right to limit its service in case
- The websites in question contain explicit or offensive content
- If you do not treat the WP UNIT command correctly
- You repeatedly make unreasonable demands or clearly go beyond the contract. In such cases, WP UNIT will issue a written statement explaining the justification for the restriction.
Confidentiality. WP UNIT strictly keeps confidential all non-public information that you may collect in connection with your use of the software. There is no confidentiality obligation for any contribution to the proposed updates.
No personal information. You must not provide WP UNIT with any personal data (EU / GDPR) or personally identifiable information (US) unless permitted in writing in advance. If you do so, you will reimburse WP UNIT in full for all costs and losses associated with its handling and removal, including administrative fines and the cost of safe removal.
Limitation of liability. Except in cases of willful misconduct or gross negligence, WP UNIT shall not be liable for damages incurred in connection with the services under this Agreement. This includes, but is not limited to, losses such as data loss, job failure, loss of income, or loss of profit.
The term of the Agreement is concluded on the day when WP UNIT receives your initial payment and remains valid during the first month period (if you have chosen a monthly payment at the time of payment) or the initial twelve-month period (if you have chosen an annual payment at the time of ordering). Upon receipt of further payments, the agreement is extended for the next period equal to the duration of the initial period. Both you and WP UNIT can cancel at any time at the end of the current term.
Discounts. Any discounts apply only to the first term of the purchased subscription.
Law and venue. Any disputes in connection with this agreement are governed by Ukrainian law and must be referred to the courts of Ukraine.
GNU General Public License is a free license for copyleft for software and other works. You can find the full text of the license here.
Additional terms apply Article 7 of the GPL license applies the following additional terms:
- You may not mislead the origin of this material or require that modified versions of such material be reasonably marked as different from the original version;
- You use the names of licensors or authors of the material for advertising purposes to a limited extent;
- You are denied trademark rights under the trademark, trademark, or service marks of WP UNIT;
- You must indemnify the licensors and authors of this material for anyone who submits material (or a modified version of it) with contractual assumptions of liability to the recipient for any liability that these contractual assumptions impose directly on those licensors and authors.